Shipping Policy
Key Information:
- Order Cut-Off Time: 16:00 GMT
- Order Processing Time: 1 - 2 working days (Monday to Friday)
- Delivery Time: 5 - 7 working days (Monday to Friday)
- Free Delivery on all orders within the United Kingdom.
Shipping Procedure
Once your order is placed, you will receive a confirmation email, indicating that we’ve started processing your order. This typically takes us 1 - 2 working days (Monday to Friday). After processing, your order will be dispatched, and you’ll receive an email with tracking details. You can expect your order to arrive within 5 - 7 working days (Monday to Friday).
Shipping Costs and Delivery
We are pleased to offer free delivery on all orders. We currently delivery only within the United Kingdom.
Delays
If your order hasn’t arrived within the maximum timeframe, don’t worry as delays can occasionally occur due to various circumstances. We kindly ask you to allow an additional 3 working days (Monday to Friday) before reaching out to us. If your order hasn’t arrived by then, please contact us at info@northstylefashion.com, and we’ll investigate the issue.
Cancellations
If you need to cancel your order, you can do so by contacting us at info@northstylefashion.com. Please ensure you contact us as soon as possible, as we won’t be able to cancel your order once it has been processed or dispatched.
Damaged or Incorrect Items
In the event that you receive damaged or incorrect items, we sincerely apologize for the inconvenience, but unfortunately this sometimes happens. When you encounter such a problem, please take photos of the issue and send them to us at info@northstylefashion.com. We will promptly review your case and ensure you receive the correct, non-damaged item.
Business Information
Northstyle Fashion is operated by Fourdigitals, a company registered in the Netherlands.
Company Number: 89531302
VAT Number: NL865011448B01
DUNS Number: 494631460
Address:
Scherpenzeelstraat 177
1107HV Amsterdam
Customer Services Hours:
Monday to Friday, 9:00 - 17:00 GMT
Email: info@northstylefashion.com
Phone: +447451296700
Contact Form: Click here