Return and Refund Policy

At North Style Fashion, your satisfaction is our priority. If you’re not completely happy with your purchase, here’s how to return or exchange your items seamlessly.

Key Return Guidelines:

  • Timeframe: Returns accepted within 30 days of delivery.
  • Refund Processing: Completed within 10 days after we receive your return.
  • Return Shipping: Costs are the customer’s responsibility.
  • Item Condition: Must be unused, in original packaging, with all tags attached.
  • No Restocking Fees
  • Exchanges: We accept exchanges.

How to Return/Exchange:

  1. Contact Us: Email info@northstylefashion.com within 30 days of delivery. Include your order details and reason for return.
  2. Approval & Instructions: We’ll confirm your request and provide shipping guidelines. Unapproved returns may be rejected.
  3. Secure Packaging: Ensure items are safely packed to prevent damage.
  4. Ship Back: Send returns to the provided address. Keep tracking details for reference.
  5. Refund/Exchange: Once inspected, refunds go to the original payment method. Exchanges are processed promptly.

Costs for returns

You are responsible for all return costs.

Restocking fee

We do not charge a restocking fee.

Exchanges

Do you want to exchange your ordered product? Sure, no problem. Contact our customer support and they will give you instructions on how to make the exchange. 

Damaged package?

If your package arrives damaged, please immediately take a photo as evidence of the package and its contents. Then send it to along with your order number to our customer support team can find a solution for you. 

Refunds

When we receive and inspect your return, we will inform you by email whether we accept it. If yes, you can expect your refund within 10 days using the same payment method you used to order from our store.

If your refund has been delayed, contact your bank or payment provider. If the problem is not on their side, please contact our customer support.

Important Notes:

  • Returns post 30 days will not be accepted.

This policy aligns with our Terms of Service.


Contact

Northstyle Fashion is operated by Fourdigitals, a company registered in Netherlands.

Company Number: 89531302
DUNS Number: 494631460

Address:
Scherpenzeelstraat 177
1107 HV Amsterdam

Customer Services Hours:
Monday to Friday: 9:00 - 17:00

Email: info@northstylefashion.com
Phone: +3197010209528
Contact Form: Click here